What percentage of older adults with unpaid medical bills have multiple insurance sources?
According to recent CFPB data, nearly 70 percent of older adults reporting unpaid medical bills also have coverage from two or more sources. This complexity often leads to more billing errors.
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Nearly 70 percent of older adults reporting unpaid medical bills have coverage from two or more insurance sources.
This complexity is a major driver of billing errors for seniors. According to recent Consumer Financial Protection Bureau (CFPB) data, most adults aged 65 and older have health insurance, yet millions still face issues with inaccurate bills and collections. The overlap of multiple plans, such as Medicare and supplemental coverage, creates confusion that billing departments often mishandle. To navigate this, consider the following practical steps:
- Request itemized statements: Ask providers for detailed bills that list every charge separately. This helps you cross-reference services against your insurance summary of benefits to spot duplicates.
- Verify coverage details: Confirm with each insurer which plan is primary and which is secondary. Many errors occur when providers bill the wrong carrier first, leading to denied claims and subsequent out-of-pocket bills.
- Check credit reports: The CFPB notes that inaccurate medical bills can sometimes lead to coercive credit reporting. Regularly monitor your credit file from the three major bureaus to ensure no medical debt is incorrectly listed.
- Use the CFPB complaint database: If you identify a pattern of errors with a specific hospital or provider, you can log a complaint with the CFPB Office for Older Americans, which tracks these issues to improve industry practices.
- Consult a financial advisor: For complex multi-plan scenarios, a Certified Financial Planner can help estimate true out-of-pocket costs versus estimated amounts, ensuring you are not overpaying.
Warning: If you find large, unexplained medical debts suddenly appearing on your credit report or receiving threats of collection despite full insurance coverage, contact a consumer protection attorney or your state’s Medicaid office immediately to dispute the charges before they affect your credit score.
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