How do I forward a malicious package delivery text to ReportFraud.ftc.gov?

✓ Accepted answer

You can report a malicious package delivery text to the FTC by forwarding the message to 7789 or by manually entering the sender's phone number into the reporting form at ReportFraud.ftc.gov.

Forwarding scam texts is a critical step in helping the Federal Trade Commission track fraud networks. While the primary mechanism for text evidence is forwarding to the shortcode 7789, you can also document the attempt via the web portal. Here is how to proceed effectively:

• Forward to 7789: Most mobile carriers automatically capture the sender's number and content when you forward a suspicious text to 7789. This is the fastest way to provide direct evidence of smishing attempts to the FTC.
• Manual Entry on the Portal: If you prefer or are using a landline or device that cannot forward, navigate to ReportFraud.ftc.gov. Select the category for scams or bad business practices. You will not paste the raw text message here; instead, you must type the sender’s phone number into the designated field.
• Provide Context: When submitting the report, describe the message in your own words. Include details like the urgency of the claim, any requests for payment, and the specific carrier they claimed to be (e.g., USPS, FedEx, or Amazon).
• Do Not Click Links: Never tap any links in the suspicious message. Smishing scams often use lookalike domains to steal personal data. Treat all unsolicited delivery alerts as fraudulent until verified by calling the official carrier hotline directly.
• Keep Records: For your own files, take a screenshot of the conversation before blocking the number. This visual evidence can be helpful if you need to file a report with the FBI’s Internet Crime Complaint Center later.

If you clicked a link or entered personal or financial information, contact your bank or credit card issuer immediately to dispute any unauthorized charges.

admin · 2026-10-19 04:15:08